Decision-Making Style of Managers in the Public Sector: Is There a Possibility for Improvement?

Slavica Mitrovic Veljkovic; Ivana Djakovic Radojicic; Ana Nesic Tomasevic; Mladen Subotic; Dragan Nikolic; Branislav Dudic

doi:10.31181/ijes1512026283

Authors

Slavica Mitrovic Veljkovic University of Novi Sad, Faculty of Technical Sciences, Novi Sad, Serbia Author https://orcid.org/0000-0002-6463-3734
Ivana Djakovic Radojicic University of Novi Sad, Faculty of Technical Sciences, Novi Sad, Serbia Author https://orcid.org/0009-0003-8415-6693
Ana Nesic Tomasevic University of Novi Sad, Faculty of Technical Sciences, Novi Sad, Serbia Author https://orcid.org/0000-0002-8386-4669
Mladen Subotic University of Novi Sad, Faculty of Education in Sombor, Sombor, Serbia Author https://orcid.org/0000-0002-3110-2224
Dragan Nikolic University of Novi Sad, Faculty of Medicine, Novi Sad, Serbia Author https://orcid.org/0000-0003-3602-3522
Branislav Dudic Comenius University Bratislava, Faculty of Management, Bratislava, Slovakia Author https://orcid.org/0000-0002-4647-6026

DOI:

https://doi.org/10.31181/ijes1512026283

Keywords:

Decision making, Public companies, Styles, Demographic characteristics, Economic aspects of management, Empirical research, Improvement

Abstract

The modern market economy is characterized by turbulence, uncertainty, and an increasing pace of change. In such conditions, decision-making represents a fundamental and dynamic process in which managerial decisions directly influence organizational effectiveness and overall performance. The primary objective of this study is to identify, using a scientifically grounded methodological framework, the key determinants of managerial decision-making styles in public enterprises, with particular emphasis on the organization of work processes, individual demographic characteristics, and economic aspects of management. The research was conducted in public sector enterprises, which have shown insufficient functionality for many years. The study was conducted on a sample of 426 managers across a range of organizations, employing standardized instruments, namely the General Decision-Making Scale (GDMS) and the Work Organization Assessment Questionnaire (WOAQ). The results indicated statistically significant differences in managerial decision-making styles. Furthermore, a significant association was identified between decision-making styles and various dimensions of work organization. In addition, decision-making styles were found to be significantly related to the general demographic characteristics of the participating managers. Based on the research results, improving the decision-making process is necessary in the new digital environment.

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